This privacy policy explains what personal data RS9 Bet collects, how we use it, and your rights regarding your data.
1. Data We Collect
👤 Account Data
Name, mobile number, email, state of residence, date of birth.
🆔 KYC Data
PAN card number, bank account number, address proof for withdrawals above Rs 50,000.
💸 Transaction Data
Deposit and withdrawal amounts, UPI ID, bet history, game results.
📱 Device Data
IP address, device type, browser, approximate location.
2. How We Use Your Data
- To process deposits and withdrawals
- To verify identity and comply with KYC regulations
- To prevent fraud and multi-accounting
- To send bonus offers and promotions (you can opt out anytime)
- To provide customer support
3. Data Sharing
We share your data with:
- Payment processors (UPI, banks) — only the data needed to process your transaction
- KYC verification partners — PAN and ID documents only
- Regulators — if legally required
We never sell your data to third parties. We never share your data for marketing purposes with non-partners.
4. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Account data | 5 years after closure | KYC regulation |
| Bet history | 90 days | Dispute resolution window |
| KYC documents | 7 years | Regulatory requirement |
| Transaction records | 5 years | Financial regulations |
| Live casino video | 90 days | Dispute evidence |
5. Your Rights
- Right to access — request a copy of your data
- Right to correction — fix inaccurate data
- Right to deletion — request deletion of non-KYC data after account closure
- Right to opt out — unsubscribe from marketing at any time
To exercise any of these rights, contact [email protected].
6. Security
All data is encrypted in transit using TLS 1.3. KYC documents are stored encrypted at rest using AES-256. Access to personal data is restricted to authorised staff with role-based permissions. All access is logged and audited monthly.
7. Cookies
rs9bet.net uses cookies for session management, preference storage and analytics. You can disable cookies in your browser settings. Essential cookies cannot be disabled — without them the site cannot function.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Keeps you logged in | Session |
| preferences | Stores language and display preferences | 30 days |
| analytics | Anonymous traffic statistics | 30 days |
8. Children’s Privacy
RS9 Bet is strictly for adults aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has registered an account, contact us immediately and we will close the account and refund any deposits.
9. Changes to This Policy
RS9 Bet may update this privacy policy at any time. Continued use of the platform after changes are posted constitutes acceptance. The current version date is shown at the bottom of this page.