RS9 Bet support is available 24/7 in Hindi and English. Pick the channel that works for you.
Contact Channels
💬 Live Chat
Fastest response. Tap the chat icon at the bottom right of any page on rs9bet.net. Average response time: 45 seconds. Available 24/7.
📲 Telegram
Message @RS9BetOfficial for account help, bonus codes and withdrawal status. Response: 5-15 minutes.
For KYC documents and formal complaints: [email protected]. Response: under 6 hours business, under 12 hours overnight.
📞 Phone
Toll-free for Indian callers: 1800-XXX-RS9BET. Available 9 AM to 11 PM IST.
What to Include in Your Message
- Your registered mobile number or username — so we can locate your account quickly.
- A short description of the issue — what happened, when, and what you expected.
- Screenshot of any error message or transaction receipt — attach to live chat or email.
- For withdrawals: the UPI ID and amount — so we can trace the transaction.
Response Times by Channel
| Channel | Average Response | Max Response | Availability |
|---|---|---|---|
| Live Chat | 45 seconds | 5 minutes | 24/7 |
| Telegram | 5 minutes | 30 minutes | 24/7 |
| 3 hours | 12 hours | 24/7 (replies in business hours) | |
| Phone | Immediate | 10 minutes hold | 9 AM to 11 PM IST |
Common Issues & Self-Service
💸 Withdrawal Delay?
Check if your KYC is complete. First withdrawal requires PAN + bank verification. Check payment methods.
🎁 Bonus Not Credited?
Verify you entered the promo code at deposit. Check wagering progress in My Bonuses. See promotions.
🔒 Account Locked?
After 5 wrong password attempts, the account locks for 30 minutes. Use the Forgot Password link or contact support.
📱 App Not Installing?
Enable “Install from unknown sources” for your browser only. See app download guide.
Never share your password, OTP or full PAN number over chat. RS9 Bet support will never ask for these. If anyone asks for these, report them immediately.